Shipping policy

Shipping Policy

Last updated: June 21, 2026

Thank you for shopping with SimpleEase. We are committed to providing a smooth and reliable shipping experience. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–5 business days after payment has been received.

  • Orders are not processed or shipped on weekends or public holidays.

  • During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping

We offer FREE worldwide shipping on all orders.

Estimated Delivery Time:

  • Worldwide: 7–15 business days

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information. Please allow up to 72 hours for tracking information to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

SimpleEase is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us as soon as possible. We will do our best to assist you before the order has been shipped.

Lost, Stolen or Delayed Packages

Once an order has been handed over to the shipping carrier, we are not responsible for delays caused by the carrier, customs, weather conditions, or other circumstances beyond our control.

If your package is lost or significantly delayed, please contact us and we will do our best to assist you in resolving the issue with the carrier.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: simpleease.support@gmail.com

Phone: +972 54-4889555